Support Board
Date/Time: Tue, 04 Nov 2025 15:22:29 +0000
Post From: CQG Market order entry error
| [2018-05-16 18:28:45] |
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The problem is with the Trade Account: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount Contact your broker and let them know you are getting this message: Text: Tag 1 value contains non-ASCII or extended ASCII characters.
Have them contact CQG about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |