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Direct MessagesDate/Time: Tue, 14 May 2024 10:33:22 +0000
Post From: Live trading didn't work when I went out of town on my laptop
| [2018-05-14 19:07:16] |
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We see you are using Rithmic. Are you sure that instance of Sierra Chart on your laptop was connected to Rithmic at the time? Whatever the issue, it should be logged in the Trade Activity Log. Follow the instructions here to see what has happened: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis There will be no cost in this case, but hopefully you can see what the problem is without having to provide the Trade Activity Log to us. Is there some type of setting that does not allow you to live trade from two different computers?
No there is nothing like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |