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Date/Time: Mon, 06 May 2024 09:35:03 +0000



Post From: CTS Data

[2018-05-12 21:54:46]
Sierra Chart Engineering - Posts: 104368
Set your telephone number here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

Let us know when done.

We are fairly sure you are not re-downloading the data for the prior contract months. We will use remote assistance and do this. We think what you are doing is selecting Edit >> Delete All Data and Download and at the first prompt pressing Yes instead of No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-12 23:15:56