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Date/Time: Sun, 19 May 2024 13:24:54 +0000



Post From: Help with Service Connection to CQG WebAPI

[2018-05-10 15:22:22]
rahul - Posts: 160
Hello,

I have a live connection setup via CQG WebAPI. When I am at home, I can download historical intraday data and also live data. However, when I am at work, I cannot seem to get any historical intraday data... I only get live data. What can be the issue? Is there some resolution?

Here is part of the connection log:
CQG WebAPI | Starting real-time market data updates for: F.US.ENQM18. ID: 1 | 2018-05-10 09:51:08
CQG WebAPI | Sending symbol resolution request for F.US.ENQM18. ID: 573061 | 2018-05-10 09:51:08
CQG WebAPI | Requesting security definition data for: F.US.ENQM18. ID: 1 | 2018-05-10 09:51:08
CQG WebAPI | Received symbol resolution report for symbol F.US.ENQM8. Search Symbol: F.US.ENQM18. Request ID: 573061. Contract ID: 1. | 2018-05-10 09:51:08
CQG WebAPI | Requesting market data for F.US.ENQM18 | 2018-05-10 09:51:08
CQG WebAPI | Starting real-time market data updates for: F.US.EPM18. ID: 2 | 2018-05-10 09:51:09
CQG WebAPI | Sending symbol resolution request for F.US.EPM18. ID: 573062 | 2018-05-10 09:51:09
CQG WebAPI | Requesting security definition data for: F.US.EPM18. ID: 2 | 2018-05-10 09:51:09
CQG WebAPI | Starting real-time market data updates for: F.US.RTYM18. ID: 3 | 2018-05-10 09:51:09

HD Request # 3 | Downloading Intraday chart data for F.US.ENQM18 to the file F.US.ENQM18.scid. Service: cqg | 2018-05-10 09:51:26
HD Request # 3 | Download start date-time: 2018-05-10 07:29:33.000 | 2018-05-10 09:51:26
HD Request # 3 | Using server: ds3.sierracharts.com port 10150 | 2018-05-10 09:51:26
Socket (8) | Creating socket. | 2018-05-10 09:51:26
Socket (8) | Connecting to IP: 65.182.172.42. | 2018-05-10 09:51:26
Socket (8) | Initiating close of socket by core. | 2018-05-10 09:51:46
HD Request # 3 | Error downloading historical Intraday data for F.US.ENQM18. Timeout error connecting to server. | 2018-05-10 09:51:46
Socket (8) | Closed. | 2018-05-10 09:51:46
Historical data download thread signaled to stop. | 2018-05-10 09:51:46
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ENQM18 | 2018-05-10 09:51:46
HD Request # 3 | Completion time: 20s | 2018-05-10 09:51:46