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Date/Time: Sun, 19 May 2024 14:54:53 +0000



Post From: CQG Data Incorrect

[2018-05-09 13:29:18]
User75002 - Posts: 117
Hello again,

I had another instance of a candle not showing accurate close information. This time on the EC/6E. When the candle initially closed, it closed with a price of 1.19135, equal to the previous open. I then performed a "delete and download data" and it changed the candle close to 1.19140. Both are wrong. CQG web shows the close should be 1.19125. This candle is the 9:10am ET 5 min candle. See screenshot.

If the issue is with CQG not supporting the latest protocol standard, is there anything else that can be done? I asked my broker to talk to CQG on their side about supporting it, but haven't heard anything back yet. It is likely this is probably happening more than I notice. Do you have an idea of when you will be able to work with CQG on this? If it will be awhile, which I understand, I will have to switch to the SC data feed until things get worked out. I just need the best, most accurate data feed, but need to keep CQG for the server-side bracket OCO support.

http://www.sierrachart.com/image.php?Image=1525872059693.png

Thanks for your help!
Date Time Of Last Edit: 2018-05-09 13:53:20