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Date/Time: Sun, 19 May 2024 13:52:41 +0000



Post From: CQG Data Incorrect

[2018-05-03 18:41:25]
Sierra Chart Engineering - Posts: 104368
Yes, we do see 1360.0 for that time for that GC symbol from CQG data. We have now corrected the data by loading the data from our own historical data service. You can re-download the data for the correct prices.

We are aware that CQG is either not sending data or perhaps there is something unusual going on with the protocol buffer decoding and the data is just not getting decoded or processed an unknown reason. This last case though would seem to be extremely unlikely but we have to consider all possibilities.

We intend at some point to go over this with CQG. We also wish CQG would support the current protocol definition file for Google protocol buffers version 3 which they do not. This is really quite disappointing they do not do this.

Am I correct in understanding the price would be $35.00/month for 100 symbols and then $3.25/month for the CME group data? And if this setup is configured, my data would be from the SC server, and my orders would be sent directly to the CQG servers when placed without going through your servers?
Yes. Yes. Make sure in this case, you use the CQG FIX connection for trading. More details are explained here:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-03 18:41:33