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Date/Time: Sun, 19 May 2024 04:37:03 +0000



Post From: Issue with chartbook

[2018-05-03 06:46:35]
Sierra Chart Engineering - Posts: 104368
you can not help ? We're talking about a SC issue here ...
No you are not, you are describing a Microsoft Windows operating system issue. Or an issue specific to your system. We do not want to be argumentative, but you need to realize these are operating system problems. Not Sierra Chart problems.


8 trading DOM do not appear .
This is not clear for us. Do you see them on the Windows taskbar?


and to make them appear on chartbook I have to click on "window" then " always on top"
If they do not appear, how can you even access the Window menu of them? We would recommend not using Always on Top . That should normally be disabled. If you are running into unusual issues with that option, then we would not know why. This is an operating system level issue.


I can't understand why sc do not save properly these settings only.
You have to understand it is the operating system substantially involved in this.

Sierra Chart is doing definitively everything correct.

We have too much experience with these kinds of issues, and it is clear, we cannot help with this, other than to recommend that you should not be using Always on Top because obviously you are getting behavior you do not expect, that the operating system is doing.

When you open a Chartbook, Sierra Chart creates the charts and Trading DOM windows one at a time and restores the size and position of them properly. If you are running into some odd behavior we would have no idea why. It is not something we can help with. It is an operating system level problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2018-05-03 06:52:30