Support Board

Date/Time: Wed, 15 May 2024 00:25:05 +0000

Post From: Trade Activity Log Version 1736

[2018-04-27 01:42:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The section below the section we linked to is this one: https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles It explains using a backup Trade Activity Log file. Also, when you start Sierra Chart, if you look in Trade >> Trade Service Log if there any Trade Activity records being filtered or any errors encountered, that will be indicated. Check those lines and see if you notice a problem. We are not saying it is your fault, but we will not get involved in these issues. There is not some kind of fault in Sierra Chart but there could potentially be a problem if you go back and forth between versions due to a field change for the order quantity field. In this case, an older version will not be able to read the records from a newer Trade Activity Log file and records will be lost. But in this case you can rely on a backup Trade Activity Log file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-27 01:47:19