Support Board

Date/Time: Thu, 16 May 2024 16:13:02 +0000

Post From: trouble with executions

[2018-04-26 14:59:24] Link To Thread - Link To Post [Go To First Post]
User40526 - Posts: 166
I am using SC with data provided by CTS T4. Today I am having a serious problem in that, when I place a trade on SC it disconnects from my data feed. I am then unable to manage a position. When SC reconnects seconds later I try to flatten and get a message that I don't have a position. I then check my trades in the trade activity log and it shows I have open positions. I am having to call the firm I am trading with and ask them to check positions for me. I have stopped trading after this happened 2 times this morning, but my trade activity log shows 1 unmatched fill and one open position. Please help! I just remembered I downloaded the new version 1733 early this morning.