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Date/Time: Tue, 14 May 2024 14:11:52 +0000



Post From: Cannot connect to CQG FIX

[2018-04-26 04:55:30]
User150371 - Posts: 70
I have not been using SC for several months. Now when when I log in I cannot connect to CQG FIX Trading, but I am able to connect to CQG Web API.

Here is the Message Log that comes up when I try to connect to CQG FIX Trading :

Reading Internal Order ID file. | 2018-04-26 04:51:40
Reading Trade Orders file. | 2018-04-26 04:51:41
Reading Trade Positions file. | 2018-04-26 04:51:41
Listening on UDP port 22904. | 2018-04-26 04:51:41
Software version: 1733 32-bit | 2018-04-26 04:51:41
Enabled for: Advanced Features. | 2018-04-26 04:51:41
Enabled for: Sierra Chart Historical Data Service. | 2018-04-26 04:51:41
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-04-26 04:51:41
Current selected Data/Trading service: CQG FIX Trading | 2018-04-26 04:51:41
Chart Update Interval: 500 | 2018-04-26 04:51:41
Data/Trade Service Settings automatically set. | 2018-04-26 04:51:41
Time Zone: +00:00:00 (UTC+00) | 2018-04-26 04:51:41
2018-04-25 23:51:40 Local computer time | 2018-04-26 04:51:41
2018-04-26 04:51:40 Local computer time in UTC | 2018-04-26 04:51:41
2018-04-26 04:51:40 Local computer time in SC Time Zone | 2018-04-26 04:51:41
2018-04-26 04:51:38 Server time in UTC | 2018-04-26 04:51:41
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-04-26 04:51:41
Program path: C:\SierraChart\ | 2018-04-26 04:51:41
Data Files path: C:\SierraChart\Data\ | 2018-04-26 04:51:41
OS Version Number: 6.3 | 2018-04-26 04:51:41
Locale Setting: C | 2018-04-26 04:51:41

Checking for new symbol settings for service code cqg | 2018-04-26 04:51:41
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-04-26 04:51:41
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-04-26 04:51:41
Symbol settings are up-to-date for cqg | 2018-04-26 04:51:41
Received 5 login tokens. | 2018-04-26 04:51:42
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-04-26 04:51:43
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-04-26 04:51:43
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-04-26 04:51:46
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-04-26 04:51:46
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-04-26 04:51:46
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-04-26 04:51:46
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-04-26 04:51:46
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-04-26 04:51:47
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-04-26 04:51:47
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-04-26 04:51:47
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-04-26 04:51:47

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-04-26 04:51:47
CQG FIX socket (6) | Creating socket. Using TLS 1.2. | 2018-04-26 04:51:47
CQG FIX socket (6) | Connecting to IP: 208.48.16.214. | 2018-04-26 04:51:47
CQG FIX socket (6) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-04-26 04:51:48 *
CQG FIX socket (6) | Initiating close of socket by core. | 2018-04-26 04:51:48
CQG FIX: Socket connection was closed without any logout messages sent or received. | 2018-04-26 04:51:48
CQG FIX socket (6) | Closed. | 2018-04-26 04:51:48
CQG FIX Trading | Disconnected. | 2018-04-26 04:51:48
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-04-26 04:51:48
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:51:48
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-04-26 04:51:48
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-04-26 04:51:48
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-04-26 04:51:48
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-04-26 04:51:48
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-04-26 04:51:48
CQG FIX Trading | Disconnected. | 2018-04-26 04:51:49
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:51:49

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-04-26 04:51:52
CQG FIX socket (7) | Creating socket. Using TLS 1.2. | 2018-04-26 04:51:52
CQG FIX socket (7) | Connecting to IP: 208.48.16.214. | 2018-04-26 04:51:52
CQG FIX socket (7) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-04-26 04:51:53 *
CQG FIX socket (7) | Initiating close of socket by core. | 2018-04-26 04:51:53
CQG FIX: Socket connection was closed without any logout messages sent or received. | 2018-04-26 04:51:53
CQG FIX socket (7) | Closed. | 2018-04-26 04:51:53
CQG FIX Trading | Disconnected. | 2018-04-26 04:51:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-04-26 04:51:53
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:51:53
CQG FIX Trading | Disconnected. | 2018-04-26 04:51:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:51:53

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-04-26 04:51:56
CQG FIX socket (8) | Creating socket. Using TLS 1.2. | 2018-04-26 04:51:56
CQG FIX socket (8) | Connecting to IP: 208.48.16.214. | 2018-04-26 04:51:56
CQG FIX socket (8) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-04-26 04:51:57 *
CQG FIX socket (8) | Initiating close of socket by core. | 2018-04-26 04:51:57
CQG FIX: Socket connection was closed without any logout messages sent or received. | 2018-04-26 04:51:57
CQG FIX socket (8) | Closed. | 2018-04-26 04:51:57
CQG FIX Trading | Disconnected. | 2018-04-26 04:51:57
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-04-26 04:51:57
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:51:57
CQG FIX Trading | Disconnected. | 2018-04-26 04:51:57
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:51:57

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-04-26 04:52:00
CQG FIX socket (9) | Creating socket. Using TLS 1.2. | 2018-04-26 04:52:00
CQG FIX socket (9) | Connecting to IP: 208.48.16.214. | 2018-04-26 04:52:00
CQG FIX socket (9) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-04-26 04:52:01 *
CQG FIX socket (9) | Initiating close of socket by core. | 2018-04-26 04:52:01
CQG FIX: Socket connection was closed without any logout messages sent or received. | 2018-04-26 04:52:01
CQG FIX Trading | Disconnected. | 2018-04-26 04:52:01
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-04-26 04:52:01
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:52:01
CQG FIX socket (9) | Closed. | 2018-04-26 04:52:01
CQG FIX Trading | Disconnected. | 2018-04-26 04:52:01
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:52:01

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-04-26 04:52:04
CQG FIX socket (10) | Creating socket. Using TLS 1.2. | 2018-04-26 04:52:04
CQG FIX socket (10) | Connecting to IP: 208.48.16.214. | 2018-04-26 04:52:04
CQG FIX socket (10) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-04-26 04:52:05 *
CQG FIX socket (10) | Initiating close of socket by core. | 2018-04-26 04:52:05
CQG FIX: Socket connection was closed without any logout messages sent or received. | 2018-04-26 04:52:05
CQG FIX socket (10) | Closed. | 2018-04-26 04:52:05
CQG FIX Trading | Disconnected. | 2018-04-26 04:52:05
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-04-26 04:52:05
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:52:05
CQG FIX Trading | Disconnected. | 2018-04-26 04:52:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-26 04:52:05
File >> Disconnect selected. | 2018-04-26 04:52:08
CQG FIX Trading | Disconnected. | 2018-04-26 04:52:08