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Post From: daily charts not updating, intra-day data is fine

[2018-04-25 23:18:31] Link To Thread - Link To Post [Go To First Post]
User73940 - Posts: 11
Here's the log. I did notice the log says: "The symbol or data type is not supported with your account type". Has SC eliminated daily data from TransAct customers....I've had daily data for 10+ years through TransAct. ===== Software version: 1733 32-bit \| 2018-04-25 16:14:26 Enabled for: Advanced Features. \| 2018-04-25 16:14:26 Enabled for: Advanced Features 2. \| 2018-04-25 16:14:26 Enabled for: Sierra Chart Historical Data Service. \| 2018-04-25 16:14:26 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-04-25 16:14:26 Current selected Data/Trading service: TransAct Trading \| 2018-04-25 16:14:26 Chart Update Interval: 900 \| 2018-04-25 16:14:26 Service username command line set: ag*** \| 2018-04-25 16:14:26 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-04-25 16:14:26 2018-04-25 16:14:25 Local computer time \| 2018-04-25 16:14:26 2018-04-25 23:14:25 Local computer time in UTC \| 2018-04-25 16:14:26 2018-04-25 16:14:25 Local computer time in SC Time Zone \| 2018-04-25 16:14:26 2018-04-25 23:06:49 Server time in UTC \| 2018-04-25 16:14:26 Local computer UTC time and Server UTC time difference: 7 seconds. \| 2018-04-25 16:14:26 Program path: C:\SierraChart\SierraChartTransActMA\ \| 2018-04-25 16:14:26 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ \| 2018-04-25 16:14:26 OS Version Number: 6.1 \| 2018-04-25 16:14:26 Locale Setting: C \| 2018-04-25 16:14:26 HD Request # 34 \| Downloading Historical Daily chart data for ZB#. Starting date: 2017-07-20. Service: transact.trading \| 2018-04-25 16:14:32 HD Request # 34 \| Error downloading historical Daily data for ZB#. The symbol or data type is not supported with your account type. \| 2018-04-25 16:14:32 HD Request # 34 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZB# \| 2018-04-25 16:14:32 HD Request # 34 \| Completion time: 0s \| 2018-04-25 16:14:32 HD Request # 34 \| Daily data download complete for ZB#. Unique request ID: 33 \| 2018-04-25 16:14:32 Removed historical data download ID 33 \| 2018-04-25 16:14:32 ZB# Daily #1 \| Reloading chart. \| 2018-04-25 16:14:33