Support Board

Date/Time: Tue, 14 May 2024 03:14:52 +0000

Post From: Sierra Charts w/CQG

[2018-04-25 04:49:34] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not see how this delay is related to Rithmic. This is the kind of problem we have heard about among some users who are using CQG due to a network connectivity issue. Do you actually have confirmation of this from the timestamps in the Trade Activity Log: Trade Activity Log Look for the time delay from when the order Status goes from Order Sent to Open for an order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-25 04:50:08