Support Board

Date/Time: Thu, 02 May 2024 21:19:52 +0000

Post From: AMP / CTS T4 non-visible open position

[2018-04-24 04:34:15] Link To Thread - Link To Post [Go To First Post]
User859795 - Posts: 51
Hello, i'm using amp as a broker and cts t4 for datafeed. I had an open positon earlier today, but after I manually closed it, it disappeared from the chart, as normal. Amp trade desk cannot see any open positions, but their statement is showing an open position - trade desk cannot close the position, I have to wait until tomorrow morning to contact them again. AMP is blaming the platform, why is that possible? This is the second time it happened and everybody was just pointing to the other - never figured out, what happened. Is there a way to terminate this invisible position? What is reason of this problem?? Thank you, Zolie