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Date/Time: Sat, 04 May 2024 02:44:53 +0000



Post From: connectivity issue

[2018-04-23 18:18:24]
Sierra Chart Engineering - Posts: 104368
We have no control over CQG connectivity problems.

For connectivity issues, refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG

Also update Sierra Chart now by following these instructions:
Software Download: Fast Update

Definitively update.


And also make sure you are connected to CQG from only one copy of Sierra Chart. CQG only allows one connection per account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-23 18:19:08