Support Board

Date/Time: Wed, 01 May 2024 07:06:45 +0000

Post From: Constant Loop of Waiting to Reconnect, Historical Download Complete, Waiting to Reconnect.

[2018-04-19 18:47:38] Link To Thread - Link To Post [Go To First Post]
User688032 - Posts: 4
Hello, Whether I use the 32 bit or 64 bit versions, I have a new issue for the past week of a constant loop. My software will be in "Waiting to Connect" mode for about 5 minutes, "Historical Download Complete" appears, only to then go back into "Waiting to Connect" mode again for another 5 minutes. Its a never ending loop, I can't get my chart to remain "live". My computer isn't ever overloaded per the Task Manager. I have changed my historical data from the default of 30 days down to 5 days to keep downloading of historical data to a minimum since I run such a fast time frame. I typically run a one second chart and can normally run a dozen charts on this time frame without any issues for weeks now. That changed after the updated software this past week. This problem persists with just one chart open. Please advise. Thank you.