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Date/Time: Sun, 28 Apr 2024 20:50:37 +0000



Post From: Incorrect candle formation - renko bars

[2018-04-18 20:37:43]
Sierra Chart Engineering - Posts: 104368
Unfortunately, with the data we are using from the Sierra Chart Exchange Data Feed we are not seeing that:
http://www.sierrachart.com/image.php?Image=152408341557.png

This is from your Chartbook. The timezone is US Eastern.

We can see the problem in your chart image, but we cannot reproduce and it is hard for us to resolve without being able to to reproduce it.

We see you are using Rithmic but there really should not be any problem with the Rithmic data. But in any case a data issue should not cause this. We definitively want to resolve this. Just not sure how we can reproduce though.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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