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Date/Time: Sun, 05 May 2024 12:44:19 +0000



Post From: DOM strange bid ask behavior

[2018-04-18 09:59:45]
Sierra Chart Engineering - Posts: 104368
We are not sure if you updated to the latest prerelease or not. There was a problem with prerelease version 1731 which has been corrected which is documented here:
Version 1731 Only Opens One Chart from Chartbook

Version 1733 has now been released.

When you do decide update though, let us know if you still see this Interactive Brokers market depth data issue. We would expect it to be resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing