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Date/Time: Sat, 04 May 2024 11:07:13 +0000



Post From: Studies gone missing?

[2018-04-11 18:48:04]
Sierra Chart Engineering - Posts: 104368
The problem is you have installed Sierra Chart into the wrong folder.

This is what we see:
C:\SierraChart\
C:\Users\[username]\Desktop\
C:\Users\ [username]\Downloads\SierraChart1717\

The correct folder is:
C:\SierraChart\

In your email you also said this:
SierraChartStudies.dll is missing is what the message log says.

Among the three folders listed above, which one is the one that you were using previously?

We can help you with remote assistance with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-11 18:48:17