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Direct MessagesDate/Time: Sun, 19 May 2024 03:16:38 +0000
Post From: DATA TRADE SERVICE
| [2018-04-11 18:29:18] |
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We need to approach this directly and properly. Your questions are only confusing the situation, and are unnecessary at this point. Read through this section here: Sierra Chart Exchange Data Feed: Integration with Trading Services ( titled Integration with Trading Services). Read it carefully. What is relevant, is what particular issue you may be having at this time, if any. This is all that is relevant. As long as you see [M] after the symbol at the top of the chart, then that chart is receiving data from the Sierra Chart Exchange Data Feed. To ensure all the data came from that data feed, Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". This only needs to be done once per symbol. We have verified that when using Gain Capital, you have access to all of the market data you have activated exchanges for on the Sierra Chart Exchange Data Feed and we also added Hang Seng Index (HSI) - HKFE. So if you are having a problem tell us just what the problem is. Otherwise, you are all set and there are no issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-11 21:31:39
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