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Direct MessagesDate/Time: Sat, 04 May 2024 11:04:17 +0000
Post From: No Chart refresh
| [2018-04-10 09:09:53] |
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This was the actual error message you encountered: Market Data Account: Failed to activate the 'Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts' exchange. To enable the exchange at least one <a href="#DataConnections">Real-time Data Connection</a> must be currently active and enabled for Auto Renewal. The problem is you did not follow the step to activate the real-time data connection. We activated the real-time data connection and now you need to complete the agreement. Complete the first Market Data Agreement here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=145453#Agreements (Market Data Agreement ) When that is done let us know. And we do not understand the continued reference to Ninja trader because you can always open a brokerage account with brokers that we work with and also use the provided data feed with that account. There are two major brokers we work with. But the path you are following is going to be more straightforward and give you a superior data feed. It should have been obvious to both of you what my problem was when I contacted either of you. No, not at all. But once we understood you wanted real-time futures data, the exchanges are determined to make this process very very difficult.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-10 09:42:45
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