Support Board

Date/Time: Tue, 30 Apr 2024 07:45:23 +0000

Post From: Can not log into CQG live with AMP

[2018-04-05 21:47:59] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are still having a problem connecting to CQG, then we have put out a new release which has some additional logging. The version is 1729. Update with Help >> Download Prerelease: Software Download: Fast Update After you update, try connecting again to CQG and provide the Message Log with the Send for Analysis button on the Message Log and let us know you have done that. Whether this logging will be helpful or not, we do not know but it may give us more of a clue. Could you also try using the Sierra Chart market statistics data feed directly and let us know if you have any problem accessing that data: Sierra Chart Market Statistics: Using Market Statistics Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-05 21:48:19