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Date/Time: Sat, 18 May 2024 23:42:42 +0000



Post From: DATA TRADE SERVICE

[2018-04-03 19:55:35]
Sierra Chart Engineering - Posts: 104368
. I went into my data settings under file and realized that eventhough I have the [M] I am still getting data from GAIN.
This cannot be true. [M] does indicate that the chart is being updated by the Sierra Chart Exchange Data Feed. To be sure all of the data in the chart is from this data feed, Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".

We added the HS symbol to the Gain Capital symbol lists. Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

After following those instructions you will then begin to receive the real-time data for it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-03 19:56:11