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Date/Time: Sun, 19 May 2024 02:17:56 +0000



Post From: DATA TRADE SERVICE

[2018-04-03 12:10:45]
User450179 - Posts: 105
I just signed up for the HFKE exchange to get Hang Seng market data. I noticed that I am not getting real time data or any data for that matter even when the market is open. I have an account with GAIN so I get their real time data feed, but I also subscribed to the SC REAL TIME DATA. I was told a about a month ago by sierra chart that so long as I have a [M] bracket capital M in the top heading bar of my charts that I am receiving real time data from SC realtime data. However, I am not getting the HSJ18 data. I went into my data settings under file and realized that eventhough I have the [M] I am still getting data from GAIN. When i switched this to SCdata I immediately started getting real time quotes for the HSJ18 properly and accurately, but then I lost all data for the other symbols. I am assuming this is because the symbols are different fro GAIN/OEC trader and SC REAL TIME DATA.

My question is: WHAT SHOULD I HAVE MY DATA settings set on in order to get real time data that I pay for for the SC real time data AND to enable me to traade with SC chart with my GAIN ACCOUNT? apparently I have been trading off of the GAIN OEC data feed and charting off of the gain oec data feed eventhough i had a [M] in the heading of my charts. I was told by you guys so long as I have the [M] that I am getting SC realtime data. this may be true in part, but not in full since I have the [M] but I am actually getting data from Gain? please advise as soon as possible.
JAY
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