Support Board

Date/Time: Sat, 04 May 2024 15:52:44 +0000

Post From: Cannot add custom 3rd pty study

[2018-04-02 09:37:23] Link To Thread - Link To Post [Go To First Post]
User474090 - Posts: 5
Hi Support, I subscribed to MboxWave Wyckoff Trading System and installed it last Friday. Worked perfectly as represented on SC. Shutdown computer and when restarted today would not work. Contacted 3rd pty developer and his response is below together with my email to him(the attachments to my email to him are attached to this email to you so we are on the same page): "Probably a Sierra issue. What build are you running? Maybe you need to roll back to a previous build. The indicators don't decide if they are loadable or not. I've only seen this issue happen when there is a platform problem. On 04/02/2018 08:32 AM, Vince Green wrote: Hi Mike, Was up and running in Sierra Charts with no problems on Friday. Shutdown computer and restarted today and cannot add studies. I have attached the box showing what appears in the custom studies section( ACS Safe mode enabled???) when I go to add Mbox studies and the blank chart. None of these problems existed upon first running . Cannot recall putting anything in safe mode. Not sure what has happened. Any help appreciated. Kind Regards, Vince Green" Can you please help. I have never received this message before in custom studies and these studies worked fine last Friday. All I think I have done is shutdown my computer. Vince


Private File Private File