Support Board

Date/Time: Thu, 02 May 2024 02:47:38 +0000

Post From: version 1725 problems

[2018-03-29 22:54:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
A small number of users are having this problem connecting to Trader Workstation and we are not sure of the reason. Would you be available for us to do a remote assistance session to check the TWS log file to understand why this is happening? We can do that, this evening. If so make sure your current telephone number is here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-30 05:15:28