Support Board

Date/Time: Mon, 29 Apr 2024 16:34:56 +0000

Post From: Problems with Stop Orders when trading Euro Futures

[2013-10-09 11:43:14] Link To Thread - Link To Post [Go To First Post]
User30668 - Posts: 108
Hello SC Support, Today I finally got a conclusive answer from IB regarding the problem with the Stop Orders described in this thread. They say that “The programmers have identified the cause of the problem and a fix will be ready in the next update of our TWS v 941 beta”, although they don’t have a predictable time for having it done. I also asked if it could be a problem related with my access or my account and their answer was “it is a problem in the TWS and has nothing to do with your account. As mentioned before, some other users might be experimenting similar issues but probably they do not notice as their strategies do not rely on the orders' auxiliary price”. Thus, I will have to check every week and wait for I don’t know how long until that release comes out with the problem fixed. Meanwhile if I want to trade EURO and GBP Futures I will have to do it without Stop Orders… Fortunately for Sierra Chart users, SC Support is much more efficient locating and fixing any problems that might appear with SC software. And many times also problems with the Brokers software and third parties Data Feeds too… I will update this thread when I have relevant news or when the problem is fixed. Thank you. P.S. – I am attaching a file I think that might be useful for future similar problems.


Private File