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Date/Time: Sat, 18 May 2024 12:27:16 +0000



Post From: thinkorswim disconnect

[2018-03-26 14:21:16]
Sierra Chart Engineering - Posts: 104368
I'm running into the same issue where Sierra Chart is showing "Connecting..." and unable to authenticate with Thinkorswim. Is TOS no longer supported per the comment above?
Provide a copy of the Message Log following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

i'm going to assume this was an error on the TD side
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing