Support Board
Date/Time: Thu, 18 Dec 2025 10:11:37 +0000
Post From: thinkorswim disconnect
| [2018-03-26 14:21:16] |
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I'm running into the same issue where Sierra Chart is showing "Connecting..." and unable to authenticate with Thinkorswim. Is TOS no longer supported per the comment above? Provide a copy of the Message Log following these instructions here:Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) i'm going to assume this was an error on the TD side Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |