Support Board

Date/Time: Sat, 18 May 2024 21:55:24 +0000

Post From: Cannot Connect to VPS using DTC

[2018-03-20 02:10:46] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Next time you test, provide us the DTC sub instance connection log like you did above. What is unusual about this: DTC - Sub Instance \| Connecting to the server 208.78.38.30. Port 4541 \| 2018-03-18 21:14:11 DTC Client socket (620) \| Creating socket. Using TLS 1.2. \| 2018-03-18 21:14:11 DTC Client socket (620) \| Connecting to IP: 208.78.38.30. \| 2018-03-18 21:14:11 DTC - Sub Instance \| Connected to server. \| 2018-03-18 21:14:11 DTC - Sub Instance \| Starting socket receive thread. \| 2018-03-18 21:14:11 DTC - Sub Instance \| Sending encoding request to server: Binary VLS \| 2018-03-18 21:14:11 Is that the connection is actually accepted but there simply is no response from the remote side to the encoding request. Make sure the server instance of Sierra Chart is not in some kind of frozen/inoperable state. That would be highly unusual though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing