Support Board
Date/Time: Sat, 10 May 2025 21:51:28 +0000
Post From: Trade position not recognized
| [2018-03-16 23:06:50] |
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What we want you to do follow through the information here to examine the historical Position Quantity at each point from before 2018-03-13 10:24:51, in the Trade Activity Log: Trade Activity Log: Determining Historical Trade Position Quantity from Trade Activity Log When you find a particular point in time where it is wrong, tell us the Date and Time, time zone and symbol. Then provide us the FIX log, hopefully enabled, for that point in time: Providing FIX Log to Support And also provide us the complete Trade Activity Log file: Trade Activity Log: Providing Trade Activity Log File to Support You can attach it here and it will be privately attached so that only we see it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-16 23:07:24
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