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Date/Time: Sat, 18 May 2024 07:13:42 +0000



Post From: In the Trade Window the Trade Account is UNSET

[2018-03-12 19:33:02]
Sierra Chart Engineering - Posts: 104368
Could you contact your broker and have them contact CTS and help them with this problem:

CTS Trading AMP - DTC | CTS server logon result: Login failed: Authentication failure for Trader CT112806 | 2018-03-12 11:23:08

The message in bold is from the CTS system. Your broker and CTS need to work this out assuming you have entered the username and password correctly.

In particular have them follow step 10 here:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#LowCostConnectionModel_Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-12 19:33:13