Support Board

Date/Time: Mon, 29 Apr 2024 10:46:51 +0000

Post From: Someone help please

[2018-03-07 04:18:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is not with Sierra Chart itself but a separate program to interface with Rithmic. The problem can also be in the Rithmic software itself. We just tested the DTC bridge to Rithmic and did not see this problem on version 1713. This is why we disfavor Rithmic strongly because we cannot provide a quality reliable interface to it. Since we cannot reproduce the problem we do not know the cause. We recommend going back to a prior version and staying on that version. Here are instructions: Software Download: Software Rollback Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-07 04:19:24