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Date/Time: Mon, 20 May 2024 05:07:18 +0000



Post From: Chart locking up

[2018-03-04 06:37:43]
Sierra Chart Engineering - Posts: 104368
We are not sure what you truly mean. If a chart stops updating, then refer to help topic 3:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html

If you are referring to a totally nonresponsive and non-operable user interface, then we need to understand that.


Note: the lock up is on the chart only the dom keeps working.
Once again this is just not totally clear for us. When you say DOM we do not know if you are referring to the Sierra Chart software or some other program.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-04 06:41:19