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Date/Time: Mon, 20 May 2024 09:37:21 +0000



Post From: Bitmex order execution problems

[2018-03-02 20:01:46]
Sierra Chart Engineering - Posts: 104368
1. In regards to stop triggering, refer to these posts here about this:
Direct BitMEX Trading Support

2. This relates to the fact that BitMEX is not providing the Position Average Price value during the streaming position updates over the web socket:
and the order line in charttrader dissapears a few moments after order gets filled. I can bring it back for a few moments with "refresh trade data from service" but it continues not showing up.

We have implemented a solution for this. Update to the latest "Prerelease":
Software Download: Fast Update

3. In regards to:

New order rejected - BitMEX Trading Direct error: The system is currently overloaded. Please try again later. Internal Order ID: 742. Service Order ID: (none). Symbol: XBTUSD-BMEX | 2018-03-02 10:41:36 *


The message in bold is from BitMEX.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-02 20:03:55