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Date/Time: Sat, 18 May 2024 21:37:36 +0000



Post From: Direct BitMEX Trading Support

[2018-02-27 18:11:22]
Sierra Chart Engineering - Posts: 104368
Seems like a bug when there is a discrepancy in the TradeActivityLog or Positions.xml compared to the data fetched from Bitmex. Had to copy over the .dat and .xml files from the fresh installation into my original setup to fix the issue.

No. We now understand what the issue is. It is simply an average price issue where the average price is 0 and therefore the position line is not visible, since BitMEX does not provide a position average price. The Trade Window for the chart does show the correct Position Quantity. This section here explains more about this:
Trading Information Windows: How Average Price for Positions Is Calculated and Used




Best thing to do is to clear out the Trade Activity data for the Symbol and Trade Account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-27 18:11:57