Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 13:07:15 +0000



Post From: Problems with Stop Orders when trading Euro Futures

[2013-10-04 10:12:25]
Sierra Chart Engineering - Posts: 104368
We still can only reasonably conclude that it is on the TWS API side. This is for many reasons:

-Sierra Chart for years now has been properly coded to the TWS API protocol and the order messages from the API. From what we can remember, other than this case, we have never known there to be a problem with the processing of order prices from TWS.

-We have done numerous tests and have not seen this problem.

-You do not notice a problem with other symbols.

-We do not have other users reporting a problem.

-If there was some problem with the processing of the IB data messages, it would lead to a serious problem where you would lose the connection to TWS from Sierra Chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-04 10:31:06