Support Board
Date/Time: Fri, 09 May 2025 22:30:39 +0000
Post From: hotspotfx data
| [2013-10-04 05:33:16] |
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Have you contacted Hotspot about this? They have to provision you a FIX account. They may also have to allow your IP address. This is not a simple connection to achieve. This is the relevant message to communicate to Hotspot: FIX Session: Received a Logout message. Text = Invalid instance name. | 2013-10-04 06:09:38 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-04 05:33:49
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