Support Board

Date/Time: Mon, 29 Apr 2024 10:44:40 +0000

Post From: Problems with Stop Orders when trading Euro Futures

[2013-10-03 16:30:42] Link To Thread - Link To Post [Go To First Post]
User30668 - Posts: 108
Hello SC Support, I would like to keep you informed how things are developing on this side. I followed your instructions and upgraded the software for the latest Prerelease version. Unfortunately the problem remains the same. Afterwards I contacted directly Interactive Brokers API Support (through phone call in order to better explain the situation), transmitted your message and as you anticipated I was asked to do some operations in TWS and send the log files. I also sent him the link to this thread for him to better understand all the situation. I was lucky to have someone very helpful (Xavier) answering my call and after the log was sent he got back to me through email saying that he couldn't find any sign of malfunction and suggesting that I would upgrade TWS for the latest version and see how it would work. I did install TWS latest version as he suggested but the problem is still there. Meanwhile, he emailed me again saying that he had submitted a report to IB Technical Operation department and is waiting for their answer. Thus, I will let you know when I have any further development from IB. Thanks. Date Time Of Last Edit: 2013-10-03 16:35:58