Support Board

Date/Time: Mon, 29 Apr 2024 10:55:57 +0000

Post From: Problems with Stop Orders when trading Euro Futures

[2013-10-03 03:29:59] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did not see any order prices in this log file. Clearly there is something wrong with the order prices from the TWS API. We have never heard about this before and Sierra Chart is reading the prices correctly from TWS . Otherwise, every single user would be reporting a problem who is using Interactive Brokers and you would notice a problem with other symbols. Contact interactive brokers at api@interactivebrokers.com. Tell them that Sierra Chart is saying that order related messages from the TWS API are providing zeros for Stop and Stop-Limit orders rather than the actual order prices. They will need to see your tws log file. They may ask you to change the debug logging level. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing