Support Board

Date/Time: Fri, 10 May 2024 11:57:12 +0000

Post From: Permissioned user to custom studies - not working

[2018-02-14 22:43:39] Link To Thread - Link To Post [Go To First Post]
BenjaminR - Posts: 168
I am indeed using the Sierra Chart Trading Levels Study, & not my own coded study; the levels are entered throught the "Set Price Levels" link under the Custom Study DLL tab. I will share your reply w/ User #2 who has the problem. However, I cannot be responsible if he opens his own support ticket about the same issue. I understand your position. Unless I have the same problem w/ a new user that I add, I am considering the problem to be his, as I have looked into this as deeply as I can, even sharing his screen & walking him through the process in his Account Control Panel. The Trading Levels study is working just fine on my end, & on also User #1's system. Thank you. Date Time Of Last Edit: 2018-02-14 22:50:48