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Direct MessagesDate/Time: Fri, 10 May 2024 18:13:16 +0000
Post From: DTC-Sub Instance authorization failure connecting to historical data
| [2018-02-13 22:11:07] |
| User796776 - Posts: 95 |
|
I updated to 1700 as requested. Still seeing failure. Log entries: Software version: 1700 | 2018-02-13 17:02:21 Intraday data recording state for symbol $SRRE is set to download 'Pending'. | 2018-02-13 17:06:59 HD Request # 80 | Downloading Intraday chart data for $SRRE to the file $SRRE.scid. Service: DTCSubInstance | 2018-02-13 17:06:59 HD Request # 80 | Download start date-time: 2018-02-12 15:37:59.000 | 2018-02-13 17:06:59 HD Request # 80 | Disabling Intraday chart updating for symbol during historical data download. | 2018-02-13 17:06:59 HD Request # 80 | Using server: 192.168.1.100 port 11098 | 2018-02-13 17:06:59 Socket (88) | Creating socket. | 2018-02-13 17:06:59 Socket (88) | Connecting to IP: 192.168.1.100. | 2018-02-13 17:06:59 HD Request # 80 | Setting DTC encoding to Binary VLS | 2018-02-13 17:06:59 HD Request # 80 | Sending historical data logon request message. | 2018-02-13 17:06:59 Socket (88) | Initiating close of socket by core. | 2018-02-13 17:06:59 Socket (88) | Shutdown started. Waiting for graceful close. | 2018-02-13 17:06:59 Socket (88) | Socket gracefully closed by remote side. | 2018-02-13 17:06:59 Socket (88) | Closed. | 2018-02-13 17:06:59 HD Request # 80 | Error downloading historical Intraday data for $SRRE. Historical data logon error: Logon rejected due to authorization failure. | 2018-02-13 17:06:59 Historical data download thread signaled to stop. | 2018-02-13 17:06:59 HD Request # 80 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $SRRE | 2018-02-13 17:06:59 HD Request # 80 | Completion time: 0s | 2018-02-13 17:06:59 HD Request # 80 | Intraday data download complete for $SRRE. Unique request ID: 79 | 2018-02-13 17:06:59 Removed historical data download ID 79 | 2018-02-13 17:06:59 Real-time Intraday chart data file updates started for $SRRE | 2018-02-13 17:06:59 Intraday chart data file opened for $SRRE | 2018-02-13 17:06:59 HD Request # 80 | Enabling Intraday chart updating for symbol. | 2018-02-13 17:06:59 |