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Direct MessagesDate/Time: Fri, 10 May 2024 15:36:04 +0000
Post From: DTC-Sub Instance authorization failure connecting to historical data
| [2018-02-13 20:10:40] |
| User796776 - Posts: 95 |
|
I am unable to "Delete and Download Data" for a chart from a DTC-Sub Instance. Disconnecting the primary system and changing the DTS from a substance to the SC Data - All and the chart will update. Not sure how to resolve so DTC - Sub Instance authorization failure. Log entries: Intraday data recording state for symbol $SRRE is set to download 'Pending'. | 2018-02-13 14:59:41 HD Request # 627 | Downloading Intraday chart data for $SRRE to the file $SRRE.scid. Service: DTCSubInstance | 2018-02-13 14:59:41 HD Request # 627 | Download start date-time: 2018-02-12 15:08:59.000 | 2018-02-13 14:59:41 HD Request # 627 | Disabling Intraday chart updating for symbol during historical data download. | 2018-02-13 14:59:41 HD Request # 627 | Using server: 192.168.1.100 port 11098 | 2018-02-13 14:59:41 Socket (2135) | Creating socket. | 2018-02-13 14:59:41 Socket (2135) | Connecting to IP: 192.168.1.100. | 2018-02-13 14:59:41 HD Request # 627 | Setting DTC encoding to Binary VLS | 2018-02-13 14:59:41 HD Request # 627 | Sending historical data logon request message. | 2018-02-13 14:59:41 Socket (2135) | Initiating close of socket by core. | 2018-02-13 14:59:41 Socket (2135) | Shutdown started. Waiting for graceful close. | 2018-02-13 14:59:41 Socket (2135) | Socket gracefully closed by remote side. | 2018-02-13 14:59:41 Socket (2135) | Closed. | 2018-02-13 14:59:41 HD Request # 627 | Error downloading historical Intraday data for $SRRE. Historical data logon error: Logon rejected due to authorization failure. | 2018-02-13 14:59:41 Historical data download thread signaled to stop. | 2018-02-13 14:59:41 HD Request # 627 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $SRRE | 2018-02-13 14:59:41 HD Request # 627 | Completion time: 0s | 2018-02-13 14:59:41 HD Request # 627 | Intraday data download complete for $SRRE. Unique request ID: 631 | 2018-02-13 14:59:41 Removed historical data download ID 631 | 2018-02-13 14:59:41 Real-time Intraday chart data file updates started for $SRRE | 2018-02-13 14:59:41 Intraday chart data file opened for $SRRE | 2018-02-13 14:59:41 HD Request # 627 | Enabling Intraday chart updating for symbol. | 2018-02-13 14:59:41 |