Support Board

Date/Time: Mon, 29 Apr 2024 09:51:57 +0000

Post From: Problems with Stop Orders when trading Euro Futures

[2013-10-01 20:57:00] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem with the Stop order disappearing is that Interactive Brokers must be changing the account number of the order. Sierra Chart will disregard account number changes on orders in the latest versions. Update Sierra Chart. Newer versions will solve this problem for you. The problem with the order prices is clearly going to be an issue on the TWS side. Contact Interactive Brokers technical support about the order prices. They can check your TWS log file. We did testing using an Interactive Brokers demo account, and did not encounter any issues which means that Sierra Chart is properly interacting with TWS and instead there are some specialized issues you are encountering with your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing