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Date/Time: Mon, 29 Apr 2024 03:54:40 +0000



Post From: No real-time updates for SPY SC data feed

[2018-01-23 19:53:52]
Sierra Chart Engineering - Posts: 104368
We see the reason for the problem. There is a conflict here:

SC Data - All Services | Restarting real-time data updates for symbol: SPY -> SPY | 2018-01-23 14:43:28
SC Data - All Services | Restarting real-time data updates for symbol: SPY-STK-SMART-USD -> SPY | 2018-01-23

Use one symbol or the other but not both. You will have to completely remove one of the symbols following the instructions here:
Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency

Real-time updating of this symbol is now supported using the SC exchange data feed: SPY-STK-SMART-USD
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-23 19:54:24