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Date/Time: Thu, 02 May 2024 22:28:41 +0000



Post From: Unable to increase date range in chart settings

[2018-01-22 16:32:18]
Sierra Chart Engineering - Posts: 104368
Without going into a lot of detail, the problem relates to this particular symbol and the fact that the data is fully coming from Interactive Brokers:
SVXY-STK-SMART-USD

We have set up Symbol mapping for this format to use the Sierra Chart Historical Data Service.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing