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Date/Time: Wed, 24 Apr 2024 01:49:09 +0000



Post From: Download Failed error

[2013-04-08 16:22:21]
Sierra Chart Engineering - Posts: 104368
This sounds like a problem on the IQ Feed side. What you need to do is exit from the IQ Feed client software. To do this, right click on the DTN icon on your system taskbar and select Exit.

After this, Sierra Chart will automatically reconnect. If not select File >> Connect to Data Feed.

Follow the instructions here to retry the download:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing