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Date/Time: Sun, 19 May 2024 19:39:12 +0000



Post From: Frequent Reconnecting

[2018-01-18 16:14:34]
Sierra Chart Engineering - Posts: 104368
Connection problems to CQG are common and are not within our control. This is our standard response:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG

For the record these are the relevant messages:
CQG WebSocket socket (35) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-01-18 06:31:41 *
CQG WebSocket socket (35) | Socket gracefully closed by remote side. | 2018-01-18 06:31:41
CQG WebSocket socket (35) | Received socket Close event. | 2018-01-18 06:31:41
CQG WebSocket socket (35) | Initiating close of socket by core. | 2018-01-18 06:31:41
CQG WebSocket | Network socket for WebSocket has been closed by remote side. | 2018-01-18 06:31:41

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-18 16:14:44