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Direct MessagesDate/Time: Tue, 07 May 2024 15:15:33 +0000
Post From: IB filled order dissapear
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So to reaffirm, we are telling Interactive Brokers to go to hell. We are saying their inability to handle this matter has reached a level of insanity, we are saying they are idiots. We are saying they are incompetent. And we want an apology from them on top of that. And to be absolutely honest, really we are being too kind to them over this matter. We are being just to kind here. That is the simple truth of it. With the amount of trouble they have caused users and us over this, this is just to kind of a comment to them. And of course, they are going to spew out the regular trash as they are used to doing and accusing only us of having a problem and that every other program has no trouble. And that we never sent the request. Of course all of this is a bunch of nonsense. And even if it has something to do with client version numbers and message version numbers, that is still a problem on their side especially being this issue is so intermittent to begin with. Although the users who encounter this, seem to encounter it rather regularly. Or they are going to come up with some kind of ridiculous solution that we are supposedly having to implement which only shows the complete incompetency and unreliability of their software, and instability of their software. Which will never work anyway. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-22 05:48:51
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