Support Board
Date/Time: Sun, 14 Sep 2025 15:20:57 +0000
Post From: IB filled order dissapear
| [2018-01-16 17:05:12] |
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When this happens what we need to see is the Message Log at that moment in time and then we can see if there was any problems with the response of Trade Position data from TWS. Here are the instructions to provide that: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |