Support Board
Date/Time: Fri, 16 May 2025 05:10:05 +0000
Post From: IB filled order dissapear
| [2018-01-15 05:03:47] |
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Next time you have the problem go to the Sierra Chart Message Log through Window >> Message Log. Reading from the bottom up, look for these messages: Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U227* | 2018-01-10 19:27:46
Interactive Brokers | Received Trade Positions download end message for account U227* | 2018-01-10 19:27:46 If you see them after a connection to Interactive Brokers, then this indicates there was a request for the trade position data and there was a response from Interactive Brokers. So if you are missing Trade Position updates, then contact Interactive Brokers and make reference to these messages. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-15 05:04:02
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