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Date/Time: Sun, 28 Apr 2024 06:47:26 +0000



Post From: exit stop and target orders dropped when entry order filled

[2018-01-12 02:38:26]
Sierra Chart Engineering - Posts: 104368
While we cannot say for sure, it is was clear to us that these orders are getting rejected upon submission and we thought TransAct would be able to tell you why they are getting rejected and make the necessary adjustments on your account to prevent that.

You should see the reason for the rejection in the Trade Service Log:

Trading Information Windows: Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-12 02:39:29